CUSTOMER INTELLIGENCE FOR SELLERS

Every customer conversation,
with full context.

CustPulse understands who your customer is, what they’ve asked before, and what they need now — so every reply is smarter.

IndiaMART → Customer Context → AI Response

PRODUCT DEMO

Watch CustPulse
understand this customer.

Customer type
custpulse.app / customer-contextLive demo
IndiaMART● New message

NEW LEAD

RK
Rajesh KumarABC Traders
Hi, need another 200.2:34 PM
Incoming customer message
C
CustPulseUnderstanding this customer...
◌
✓ Customer found
RK
Rajesh KumarABC TradersExisting customer

8 conversations3 purchasesSince 2025

CUSTOMER MEMORY

PURCHASE HISTORYStainless Steel Bottle300 units · May 2026
PREVIOUS CONVERSATION“I’ll probably need another batch next quarter.”
PRODUCT750ml Stainless Steel BottleModel X
PREVIOUSLY DISCUSSEDPricing · Delivery · Bulk quantity

✦ CUSTOMER CONTEXT

CUSTPULSE

Suggested Reply

Ready
UNDERSTANDING MESSAGE

IntentRepeat purchase✓

ProductStainless Steel Bottle✓

Quantity200✓

Hi Rajesh, sure. We can arrange another 200 pieces of the same stainless steel bottle you purchased previously. I can also check the current bulk pricing and delivery timeline for you.
✓ Previous purchase✓ Customer history✓ Current intent
“another 200”→Previous purchase: 300 Stainless Steel Bottles→Intent: Repeat purchase

THE DIFFERENCE IS CONTEXT

AI is only as good as
the context it has.

AI WITHOUT CONTEXT

“Hi, how can I help you?”

CUSTPULSE

“Hi Rajesh, sure. We can arrange another 200 pieces of the same model...”

ONE CUSTOMER. ONE CONTEXT.

Your AI shouldn’t
start from zero.

Every time a customer sends a message, CustPulse brings the relevant history with it.

Past conversations. Purchases. Requirements. Intent. Sentiment. Preferences.
01

Know every customer

CustPulse builds a continuously evolving understanding of every customer and their relationship with your business.

Remember
02

Know what they mean

Go beyond the latest message. Understand intent, requirements, and history.

Understand
03

Know what to say

Generate personalized responses using the context that actually matters.

Respond

COMING INTEGRATIONS

Start with IndiaMART.
Expand everywhere.

CustPulse starts by helping sellers handle IndiaMART leads with full customer context. The same intelligence layer can eventually work across every customer channel.

IndiaMART↓WhatsApp↓Email↓CRM↓Website↓Support

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Your customers deserve
to be remembered.

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